This Privacy Policy describes how Bhumibazar Propex Pvt. Ltd. ("Company", "we", "us", or "our"), operating under the brand name Bhumibazar, collects, uses, stores, transfers, discloses, and protects personal data of individuals ("you", "user", "data principal") who access or use our website, mobile application, digital platform, or services ("Platform"). By using our Platform, you consent to the practices described herein.
Information We Collect
We collect and process all categories of personal data required for the functioning, improvement, analytics, security, and commercial operations of our Platform, including but not limited to:
A. Information Provided by You
- Personal details (name, phone, email, gender, address, age, etc.)
- KYC documents if required
- Profile photos and business details
- Property listings, images, descriptions, documents, pricing
- Communications (calls, chats, messages, emails, interactions)
- Payment and subscription details (processed via third-party gateways)
B. Information Collected Automatically
- Device identifiers, IP address, OS, hardware model
- Browsing behaviour, interaction data, session logs
- Location information
- Cookies, pixels, tracking technologies
- App usage patterns and analytics data
- Ad interaction data
C. Information from Third Parties
- Marketing partners
- Analytics and data enrichment providers
- Social login platforms
- Public databases
- Third-party lead sources
How We Use Your Information
To the fullest extent permitted under Indian law, we use your data for:
- Account creation, verification, and access management
- Broker-to-broker and broker-to-client interactions
- Property listing, inventory exchange, and lead generation
- Marketing, retargeting, advertisement, and promotional communication
- Behavioural analytics and platform improvement
- Fraud detection, security enhancement, and risk monitoring
- Commercial partnerships and operational requirements
- Research, product development, and user segmentation
- Compliance with legal, regulatory, and law-enforcement obligations
- Business transfers, mergers, acquisitions
You acknowledge and consent that your data may be used for commercial, analytical, operational, and strategic purposes, including monetization, profiling, and interest-based marketing within the boundaries of Indian law.
Sharing of Information
We may share your data with:
- Other users for property-related interactions
- Subsidiaries, affiliates, partners, service providers
- Advertising networks, analytics companies, and marketing agencies
- Payment processors
- Legal authorities, regulatory bodies, courts, and law enforcement
- Entities involved in business restructuring (merger, sale, acquisition)
All such sharing is done without requiring additional consent, except where mandated by law.
User Rights
Users may request:
- Access to personal data
- Correction or updates
- Withdrawal of consent (may limit service availability)
We may retain certain data to comply with legal and operational obligations.
Data Retention
We retain data:
- For as long as your account exists
- As required for legal, contractual, operational, or business purposes
- For backup, audit, security, and fraud-prevention needs
Deletion requests are honoured only where legally viable.
Security Measures
We apply:
- Encryption
- Access control
- Monitoring systems
- Secure hosting infrastructure
No system is fully secure; users must maintain confidentiality of their login credentials.
Children's Privacy
Platform is not intended for individuals under the age of 18.
Cookies
We use cookies for personalization, analytics, session management, and targeted advertising.
Third-Party Links
We are not responsible for external websites or their privacy practices.
Policy Updates
This Privacy Policy may be updated at our sole discretion at any time.
Continued use of the Platform constitutes acceptance of any updated Policy.
Grievance Officer
As required under IT Act 2000: